Powered by Shiv.aiTour Operator Solutions

AI for Tour Operators

Manage group tours seamlessly with AI-powered communication, guide coordination, and multi-language support. Deliver exceptional tour experiences at scale.

Tour Journey

IS2 Throughout the Tour Lifecycle

From pre-tour to post-tour, IS2 supports every stage of the tour experience

Pre-Tour Communication

Automatically send tour details, packing lists, meeting points, and collect required information from tourists before the tour begins.

During Tour Support

Provide real-time assistance to tourists with questions about attractions, restaurants, shopping, and local tips through AI chat.

Post-Tour Follow-up

Automatically collect feedback, request reviews, share photo galleries, and nurture relationships for repeat bookings.

Features

Tour Operator Features

Everything you need to run efficient, memorable tours

Group Booking Management

Handle large group bookings with ease. Manage rooming lists, meal preferences, and special requirements.

Tour Guide Coordination

Assign guides, share tour details, and enable real-time communication between guides and operations.

WhatsApp Broadcasts

Send tour updates, meeting points, and important information to entire groups via WhatsApp.

Multi-language AI

Communicate with international tourists in their native language automatically.

Real-time Updates

Send instant notifications about itinerary changes, weather alerts, and important updates.

Tour Analytics

Track tour performance, customer satisfaction, and identify opportunities for improvement.

Itinerary Builder

Create detailed day-by-day itineraries with timing, locations, and activity descriptions.

Feedback Collection

Automated post-tour feedback collection and review request system.

Emergency Support

AI-powered emergency assistance and escalation protocols for tourist safety.

Benefits

Why Tour Operators Choose IS2

Save Operations Time

Automate repetitive tasks like sending updates, collecting info, and answering common questions.

Handle Larger Groups

Scale your operations without proportionally increasing staff.

Improve Tourist Experience

Deliver timely, relevant information that enhances the tour experience.

Serve International Tourists

Break language barriers with automatic multi-language support.

Testimonials

Trusted by Tour Operators

"Managing tour groups of 50+ people used to be chaotic. With IS2, we send updates to everyone instantly and answer questions automatically. It's a game-changer."
M

Michael Tan

Operations Director, Asia Pacific Tours

"The multi-language feature is incredible. We serve tourists from China, Japan, and Europe - and the AI responds in their language perfectly."
L

Lakshmi Menon

Founder, Kerala Explorers

FAQ

Common Questions

Can IS2 handle multiple tour groups simultaneously?

Yes! IS2 is designed to manage multiple concurrent tour groups. Each group can have its own communication channel, and your operations team gets a unified dashboard to monitor all groups.

How do guides access the system?

Guides can access IS2 through a simple mobile interface or WhatsApp. They receive tour details, guest lists, and can communicate with operations in real-time.

Can tourists ask questions in their own language?

Absolutely. Our AI automatically detects the language and responds accordingly. We support major languages including English, Hindi, Mandarin, Japanese, Korean, Spanish, French, German, and more.

What happens if there is an emergency during a tour?

IS2 includes emergency protocols. Tourists can trigger emergency alerts, and the system immediately notifies guides, operations, and can even escalate to local emergency services if needed.

Get Started

Scale Your Tour Operations

Ready to transform how you manage tours? Let us show you how IS2 can help you handle more groups with less effort.

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Basic Information

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